Your personal information is completely safe at gd11. Find out exactly what data we collect, why we collect it, and how we keep it secure — all laid out transparently here.
A quick overview of the key pillars of gd11's Privacy Policy
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No one can intercept or access your data.
You can view, correct, or request deletion of your stored data at any time. gd11 places the highest importance on user rights.
Gd11 never sells your personal data. Only necessary information is shared with partner organizations, and always under a confidentiality agreement.
Identity and address information collected during the KYC process is used solely to meet regulatory requirements and is stored with the highest level of security.
We are transparent about which cookies we use and why. You can manage your cookie preferences at any time through your browser settings.
Gd11 follows international data protection standards (GDPR-aligned policies) and conducts regular security audits to keep your information safe.
Gd11 is one of Bangladesh's most trusted online Sports Betting platforms. We believe that building a safe and transparent digital environment starts with treating user data protection as a top priority. This Privacy Policy ("Policy") applies to gd11's website, mobile app, and all associated services.
This policy outlines in detail what personal information we collect, how we use it, who we may share it with and under what circumstances, and the steps we take to protect it. gd11's privacy policy is aligned with international data protection standards.
This policy has been prepared in compliance with applicable laws in Bangladesh and the guidelines of international gaming regulatory bodies. In the event of any discrepancy, the English version shall prevail, though this translation has been prepared with the utmost accuracy.
Gd11 collects only the information that is necessary — nothing more. A detailed breakdown of the data we collect is provided below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Account Verification & Age Confirmation |
| Contact Information | Email, phone number, address | Account management and sending notifications |
| Identity Document | NID, passport, driving licence | KYC verification and fraud prevention |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Technical Information | IP address, device, browser | Security & Fraud Detection |
| Usage Data | Betting history, login timestamps | Service Improvement & Responsible Gaming |
Gd11 collects information through a variety of methods, each of which is transparent and carried out with the user's knowledge.
When you create an account on gd11, complete a KYC form, make a deposit, or contact customer service, you are providing information directly. All such information is given entirely at your own discretion.
Certain information is collected automatically while you use the platform, including your IP address, browser type, operating system, page visit timestamps, and betting activity. This data helps ensure the security and performance of the platform.
Gd11 works with trusted third-party providers for identity verification, payment processing, and fraud prevention. These providers are held to the same privacy standards.
Gd11 uses collected data only for specific, legitimate purposes. Your information is never used for anything beyond what is necessary.
Gd11 never sells your personal data. However, limited information may be shared in the specific circumstances outlined below.
Necessary data is shared with trusted partners for payment processing (bKash, Nagad, Rocket), identity verification, and technical services. These partners are contractually bound to uphold gd11's privacy standards.
Information may be disclosed in response to a court order, regulatory directive, or legal investigation. In such cases, gd11 will always disclose only the minimum information required.
In the event of a company merger or acquisition, your information may be transferred to the new owner. However, the terms of this policy will continue to apply, and you will be notified in advance.
Gd11 does not retain your data longer than necessary. Different types of data are subject to separate retention policies.
Once the designated retention period expires, data is securely deleted or anonymized. Financial records are retained for an extended period due to legal obligations.
The gd11 website and app use cookies and similar tracking technologies to enhance your browsing experience and maintain platform security.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain key features of the platform from functioning properly.
Gd11 fully respects user rights. You have the following rights regarding your personal information.
To exercise any of these rights support@gd11.wsWe will respond within 30 days.
Gd11 is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
Age is verified at registration, and proof of age is collected as part of the KYC process. If we become aware that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.
Gd11 employs industry-leading security technology to protect your data. Our security framework operates across multiple layers.
Please note, however, that no online environment can guarantee 100% security. To protect your own account, always use a strong password and never share it with anyone.
Gd11 may update this Privacy Policy from time to time. Any changes will follow the process outlined below.
If you object to the updated policy, you may request to close your account. Any available balance will be refunded to you in full.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team.
| Contact Methods | Description | Response Time |
|---|---|---|
| Support@gd11.ws | 1–3 business days | |
| Live Chat | Icon at the bottom right of the website | Instant (24/7) |
| Customer Service | 7 days a week, 24 hours a day | Instant |
Gd11 is committed to protecting your privacy. Open an account today and enjoy Sports Betting in a fully secure environment.